Download our Practice Brochure
Click on the link below to download our latest information brochure:
Simpson House Brochure
Carers' Coffee Morning 17th March
This Friday, 17th March, we will be holding our monthly Carers' Coffee Morning at South Harrow Methodist Church (opposite Simpson House). Come along for a 10:30 am start! We will be joined by Neena Garnavos from Harrow Carers.
Introducing Harrow Helpline
Harrow Council run a 24 hour Helpline Community Alarm service to support vulnerable people and those with life limiting conditions to live more independently and safely. The service enables people to call a Helpline Adviser at the Civic Centre should they fall, feel unwell, need reassurance or require emergency services. It is a valuable service that is well regarded by the 9,000 people who currently use it.
Helpline provides support to users of the service and their families, by being responsive and thereby giving greater peace of mind that those who may need help are never more than a button press away from receiving it. The service also enables users to stay living at home independently for longer.
There are a number of products within the range that can help with a variety of conditions including an alarm pendant, fall detectors, bed, chair and epilepsy sensors, medication prompts and key safes. If you would like more information on Helpline, and how benefit you or somebody you know, please contact them on 0208 861 3242 or email firstname.lastname@example.org
Telephone System Upgrade
We upgraded our telephone system on Tuesday 8th November. We have been working hard to ensure a smooth changeover, but please check our website or our Facebook page if the service appears down. Our telephone number, 020 8864 3466, has stayed the same.
Some people are at higher risk of very serious illness or even death if they develop influenza. That is why the Department of Health recommends an influenza vaccination every year for people who have diabetes, are pregnant, or aged 65+.
Also eligible are those people with long-term conditions affecting the lungs, the heart, the kidneys, the liver, the brain or nervous system, the immune system, and the spleen.
Remember: INFLUENZA and come along to a walk-in clinic. You do not need to call, just turn up on the day. These walk-in clinics will be held between 1pm - 2pm on Monday 19th September, Tuesday 20th September, Tuesday 27th September and Monday 10th October. See our poster here.
We are also offering two additional Saturday clinics for any patients aged 65+ who cannot attend the above walk-in dates. These additional clinics (to be held on 17th September and 8th October) are limited in number and by appointment only so you will need to book in quickly, by calling us on 020 8864 3466 or speaking to Reception.
The Child Influenza Vaccination differs to the adult vaccination and we will be inviting those eligible children in due course.
Meningitis ACWY Vaccination for Students
BBC News are today reporting a rapid increase of Meningitis among young people. Visit www.bbc.co.uk/news/health-37097247 for more info.
Call us on 02088643466 if you were born between born between 1/9/97 and 31/8/98 and wish to book a vaccination appointment with the nurse.
Also eligible to book is anyone born between 1/4/91 and 31/8/97 who will be starting or returning to university this Autumn.
Appointment Reminders on your Phone
We offer appointment reminders and cancellations through text messages, saving both patients and staff a lot of time. But we need your mobile numbers for this to work - let us know your updated details by writing in, emailing email@example.com or even send us a message on Facebook!
Dr Mahesh Shah joins the Simpson House team!
Dr Mahesh Shah has joined the team at Simpson House. He will take over from Dr Patel who left us in July and will be the named accountable GP for patients previously under the care of Dr Patel.
Dr Trupti Patel has left Simpson House
Unfortunately after 6 years at Simpson House Dr Trupti Patel left last week on 12th July. Dr Patel has been an integral part of the team and will be sadly missed my both staff and patients. She is however moving on to a very exciting opportunity working within one of the new Harrow Virtual Wards as a GP with Special Interest, so she will still have contact with some of the Simpson House patients. We are sure the patients will join us in wishing her all the best for the future.
Telephoning the Practice
As you will know the Practice telephone lines can get exceptionally busy, particularly at certain times of the day. For example, on average we receive 210 calls between 8.30am and 10.00am on a Monday morning. Many of these calls are for non urgent matters that could have been dealt with later in the day. We ask that if you are not calling for an urgent on the day appointment you wait and telephone the Practice between 11.00am and 4.00pm.
We are constantly looking at new and innovative ways to manage our telephone lines and hope that in 2016 we will be able to increase capacity and introduce a call queuing system, but in the meantime we do ask that our patients work with us to ensure they are calling at the most appropriate time.
Meningitis B Vaccination
We have had a number of calls from patients enquiring about the Meningitis B vaccination. Unfortunately we are only able to offer this vaccine to the babies that fall in to the national immunisation programme age band. Our stock of this vaccination is extremely limited and it is not currently available to patients outside this cohort or privately.
For more information about the programme of Meningitis please click HERE.
The Practice has implemented a new Did Not Attend Policy. For full details click HERE and go to the Missed Appointments tab.
New Patient Registration
If you are new to the area and are looking for a GP, firstly, welcome to Harrow! We are currently registering new patients and would be happy to provide you with further information about the Practice and the services we offer. Follow the links above to find out more about our clinics and services as well as the practice staff. If you would like to know how to register please click HERE.
Think before you attend A&E
Before you attend A&E please think carefully about whether that is actually the right choice or whether you could get help elsewhere. There are still people heading to A&E even though they should really be seeking help from GPs, pharmacists or getting better at home.
The hospital teams find themselves having to care for people with illnesses such as colds and flu; or the winter sickness and diarrhoea bug – that means they have to balance the overriding need to deal with genuine medical emergencies; with the needs of the less seriously ill.
Many people arriving at A&E would get faster; more convenient help if they spoke to a qualified pharmacist; contacted the practice; called 111; visited one of the NHS walk-in centres or an urgent care centre.
Named Accountable GP
From 1st April 2015, the NHS has said that all GP Practices should allocate a named accountable GP to all patients, including children.
Our patients are already assigned a named GP, (usual GP), and many of you will already know who this is for you. If you would like to know the name of your accountable GP please ask next time you contact the practice. If you have a repeat prescription, the name of your accountable GP will be printed on the bottom right hand page of the prescription.
This change will have no impact on on the service you receive regarding provision of appointments at Simpson House, your treatment, or which GP you can see.
Patients will still have access to all of our GPs and you can still request to see the Doctor or Nurse of your choice.
Should you wish for your assigned GP to be changed we will do our best to accommodate your requests.